Please read these terms and conditions carefully before using our website or placing an order for original artworks and bespoke commissions.
Last updated: January 20261.1 These terms and conditions govern your use of our website and the purchase of any artwork or products through our platform.
1.2 By accessing, browsing, or using our website, you accept these terms and conditions in full. If you disagree with any part of these terms, you must not use our website.
1.3 You must be at least 18 years of age to purchase artworks or register for an account on this website.
2.1 All artworks, paintings, sculptures, drawings, photographs, texts, and digital content displayed on this website are the intellectual property of Eloy MILAN, protected under copyright laws.
2.2 Purchase of an original artwork grants the collector physical ownership of that specific artwork, but does not transfer copyright or reproduction rights. The artist retains all rights to reproduce images of the artwork in prints, catalogues, and promotional materials.
2.3 You must not republish, sell, rent, sub-license, copy, or redistribute any materials from this website for commercial purposes without explicit prior written permission.
3.1 All original artworks are unique, one-of-a-kind creations. While we strive to display color and texture as accurately as possible, slight variations may occur due to monitor calibration and digital screen settings.
3.2 Displaying artwork on our website constitutes an invitation to treat rather than a binding contractual offer. We reserve the right to decline or cancel an order in rare instances such as concurrent purchases or pricing errors.
3.3 Prices are shown in the indicated currency. For international collectors, conversion rates and foreign transaction fees may be applied by your issuing bank.
4.1 For bespoke commissioned artworks, a non-refundable deposit of 50% of the total quoted price is required prior to commencement of work.
4.2 The remaining 50% balance is due upon photographic completion and client approval, prior to framing and dispatch.
4.3 Because commissioned pieces are custom-crafted to specific dimensions and requirements, private commissions are non-refundable once completed.
5.1 All artworks are packaged securely using museum-grade protective materials and dispatched via reputable insured couriers.
5.2 Deliveries outside the domestic territory may be subject to local import taxes, customs duties, and brokerage fees imposed by the recipient country's customs authority. These charges are the sole responsibility of the customer.
5.3 In the unlikely event an artwork arrives damaged, please document the packaging and notify us within 48 hours of receipt with clear photographs so an insurance claim and resolution can be promptly initiated.
6.1 We respect your privacy and will never sell, rent, or trade your personal information to third parties.
6.2 Personal details provided during newsletter signup or checkout (such as name, email address, delivery address, and contact number) are used exclusively for processing your order, arranging courier transit, or delivering subscribed art newsletters.
6.3 You may unsubscribe from our newsletter at any time via the link provided in every email.
If you have any questions or queries regarding these terms, please contact us directly via our Contact Page or email the studio at artist@eloymilanart.com.